Header Image

Incident Status

Notification

Components

Analytics

Locations

APAC, Americas, EMEA, Japan



February 18, 2018 10:34AM EST
February 18, 2018 3:34PM UTC
[Investigating] Some customers may see lower-than-expected analytics data for the 18th February 2018 from 2:15 PM - 3:20 PM UTC (6:15 AM - 7:20 AM PST). Brightcove Engineering is investigating at the highest priority.

February 19, 2018 10:42AM EST
February 19, 2018 3:42PM UTC
[Investigating] Some customers may see lower-than-expected analytics data for the 18th February 2018 from 2:15 PM - 3:20 PM UTC (6:15 AM - 7:20 AM PST). Brightcove Engineering is investigating at the highest priority.

Playback




Operational

Dynamic Delivery - Playback




Operational

Dynamic Delivery - Ingestion




Operational

Dynamic Delivery - SSAI




Operational

Ingestion




Operational

Studio




Operational

CMS API




Operational

Brightcove Live




Operational

Brightcove Live with SSAI




Operational

Live




Operational

Analytics




Notification

Distribution




Operational

Gallery




Operational

Audience




Operational

Once




Operational

Zencoder




Operational

Legacy




Operational

Third Party




Operational

Information




Operational

Scheduled Maintenance

Schedule

February 20, 2018 12:00PM - 2:00PM EST
February 20, 2018 5:00PM - 7:00PM UTC

Components

Once

Locations

APAC, Americas, EMEA, Japan

Description

Brightcove will be conducting maintenance on the Once infrastructure on Tuesday, February 20, between 12:00 PM (12:00) EST and 2:00 PM (14:00) EST. During this two-hour maintenance window, we do not expect any customer impact. We will be monitoring for system stability during this maintenance period and will have resources on standby to mitigate any significant interruptions that may occur.