Header Image
Brightcove BandwidthNotification

Incident Status

Notification

Components

Analytics

Locations

APAC, Americas, EMEA, Japan


November 8, 2021 1:03PM EST
November 8, 2021 6:03PM UTC
[Identified] We are currently experiencing an issue with billing data from Oct 29, 30 & 31 for a subset of customers. Bandwidth might appear higher than expected on those dates. Brightcove Engineering is working with high priority.

November 12, 2021 9:46AM EST
November 12, 2021 2:46PM UTC
[Identified] For all impacted accounts, their bandwidth usage for the days of Oct 29, 30 & 31 are now displaying correctly on the Billing UI, but the data is still showing higher than expected in the Analytics UI & API. Brightcove Engineering will continue working on correcting the data for the accounts.

Playback




Operational

Dynamic Delivery - Playback




Operational

Dynamic Delivery - Ingestion




Operational

Dynamic Delivery - SSAI




Operational

Ingestion




Operational

Studio




Operational

CMS API




Operational

Brightcove Live




Operational

Cloud Playout




Operational

Live




Operational

Analytics




Operational

Distribution




Operational

Gallery




Operational

Campaign




Operational

Brightcove Engage




Operational

Brightcove Beacon




Operational

OTT Flow




Operational

Zencoder




Operational

Legacy




Operational

Third Party




Operational

Playback Restrictions




Operational

Brightcove Support Portal




Operational

Information




Operational

TVA AppAggregator




Operational