November 8, 2021 1:03PM EST November 8, 2021 6:03PM UTC
[Identified] We are currently experiencing an issue with billing data from Oct 29, 30 & 31 for a subset of customers. Bandwidth might appear higher than expected on those dates. Brightcove Engineering is working with high priority.
November 12, 2021 9:46AM EST November 12, 2021 2:46PM UTC
[Identified] For all impacted accounts, their bandwidth usage for the days of Oct 29, 30 & 31 are now displaying correctly on the Billing UI, but the data is still showing higher than expected in the Analytics UI & API. Brightcove Engineering will continue working on correcting the data for the accounts.